Customer Support

Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each and every page. A popup will open. It contains elaborate information about all the actions that you can perform on the given page. Each popup shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive array of educational videos describing how to work with our web hosting Control Panel. They're made for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you need, take a glance at our extensive Frequently Asked Questions database, which covers questions asked by real users and provides real solutions. We constantly update our FAQ database with new articles so as to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions section either, you can contact our excellent team of client support engineers available 24x7 and eager to assist you with any question. Each trouble ticket you submit will be replied to within 60 minutes (the average support ticket response time being only twenty minutes), so you will not have to wait a long time to get an answer to your question.