Support and Help Channels
A 1–hour Inquiry Resolution Guarantee
Our technical support staff is working 24x7x365 to respond to all your support requests. Each ticket you submit to us shall be resolved within up to 60 minutes. If your case demands help from an administrator, we are going to forward the ticket to the person in charge and will let you know that the situation will soon be resolved.
Qualified Technical Help Service
Our tech help and support Department is going to be on duty for you round–the–clock to to take care of all assistance demand tickets that you send to us. We offer technical help and support for the software packages that are pre–installed on your hosting server. These include our custom created Web Site Control Panel, the preferred Operating System along with the server administration panel (with regards to the VPS type).
An Intuitive Help Zone
In the Web Site Control Panel that is offered at zero cost with the virtual server, you can easily find an educational Help section, that features everything you need to learn about monitoring your web sites and software. We have introduced a wide selection of how–to content articles and video guides that illustrate the general web site management responsibilities in an easy–to–understand form.