Many people who start using their 1st hosting account, or switch companies, typically have inquiries with regards to how specific tasks are accomplished or chance upon predicaments when setting up different things like emails, site settings, and so on. This is the reason why, lots of web hosting companies have compiled documentation with popular questions and problems so as to help their customers receive information swiftly and seamlessly. Consequently, the customer support team members can focus on real problems that particular clients may be facing, as the solution for the smaller things will already be available on the World Wide Web and customers will be able to resolve them without having to get in touch with the technical support staff. Having comprehensive documentation is rather important, especially for new customers without any previous experience, as the hosting service involves heaps of functions and many people can get perplexed about what action to take. A good knowledge base can both help you accomplish the things that you wish and discover how the hosting service functions in general.
Extensive Online Documentation in Web Hosting
If you order a web hosting
account through our company, you will be provided with access to our detailed online documentation where you will see info about just about everything connected to our web hosting solutions. The topics vary from how to create an e-mail address on your handheld device, to how to accomplish various things using an .htaccess file. The articles themselves are written in an easy-to-understand way and offer exhaustive guidelines on how to perform a certain task inside your Hepsia hosting Control Panel. You can also find information that is not directly related to Hepsia, for instance one that concerns software apps on your desktop PC. The full collection of articles will be located in the Help section of the Control Panel, but the ones that are dedicated to a given Control Panel section can be accessed on the spot. Since we’ve included as many topics as possible, you will be able to get to know virtually everything connected to your hosting account.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated service
, will permit you to access the detailed online support documentation that we have compiled for you. The articles themselves contain generic information about our hosting services, how-to tutorials about the various functions that you can access, along with troubleshooting instructions that can help you solve common issues that you could run into. The topics that we have included cover virtually everything, from easy things such as how to host a brand new domain
in your account, to more elaborate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available on the right-hand side of the page that you’re on, while the complete article list is accessible through the all-encompassing Help section.