Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help section integrated into YASPE’s Web Site Control Panel. It features a huge knowledgebase with frequently asked questions and in–depth help articles compiled by our skillful client support staff.

  • Top quality support service
  • Instructional Videos

  • For users who’d rather learn how to address a frequently encountered problem by watching a how–to video, we have added a selection of video tutorials to our Web Site Control Panel. All the instructional video clips are very short and easy to grasp. They offer visual presentations of different website management tasks.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24/7 support service and come with a 1–hour support ticket response guarantee. Our experienced technical support engineers will be online 24/7/365 and will remedy any problem that you might possibly face within less than 60 minutes after the client support ticket submission. In the majority of instances, an answer will be provided to you in less than 20 minutes.